Live chat is a great way to interact with your website visitors in real-time. It helps to improve customer engagement and satisfaction while also increasing sales and conversions. If you have a WordPress website, adding a free live chat plugin is a simple process that can be done in just a few steps. In this article, we will guide you through the process of adding a free live chat plugin to your WordPress website.
Choose a live chat plugin
There are several live chat plugins available for WordPress, both free and paid. Some of the popular free plugins include Tawk.to, Tidio, and LiveChat. In this article, we will be using Tawk.to as an example.
Create an account and set up Tawk.to
To get started, visit the Tawk.to website and create an account. Once you have created an account, click on the ‘Admin’ tab and select ‘Add Property’. Enter your website details and click ‘Create’. You will then be provided with a code snippet that you need to copy.
Install and activate the Tawk.to plugin
Next, login to your WordPress dashboard and navigate to ‘Plugins’ > ‘Add New’. Search for ‘Tawk.to Live Chat’ and click ‘Install Now’. Once the installation is complete, click ‘Activate’.
Configure the Tawk.to plugin
After activating the plugin, navigate to ‘Settings’ > ‘Tawk.to Live Chat’. Paste the code snippet that you copied earlier into the ‘Tawk.to Widget Code’ field and click ‘Save Changes’.
Customize the live chat widget
You can customize the appearance and functionality of the live chat widget by navigating to the ‘Tawk.to Dashboard’ and selecting ‘Chat Widget’. Here, you can change the color scheme, add custom greetings, and set up automated responses.
Adding a free live chat plugin to your WordPress website is a simple and effective way to improve customer engagement and satisfaction. By following the steps outlined in this article, you can easily set up a live chat widget on your website and begin interacting with your visitors in real-time. So, go ahead and add a free live chat plugin to your website today!
Things To Consider When Adding A Free Live Chat In WordPress
Here are a few things to keep in mind:
Compatibility: Make sure that the live chat plugin you choose is compatible with your WordPress theme and other plugins. This can prevent any conflicts or issues with your website’s functionality.
User experience: The live chat widget should be easy to use and accessible to all visitors. Consider the placement and design of the widget to ensure that it is visible and user-friendly.
Availability: If you are using a free live chat plugin, it may come with limitations such as limited chat history or fewer customization options. Be aware of these limitations and decide if they are acceptable for your website’s needs.
Support: Check if the live chat plugin provider offers support in case you encounter any issues or have questions about the functionality of the plugin.
By considering these factors, you can choose a free live chat plugin that best fits your website’s needs and provides a positive user experience for your visitors.